For residents
How to read the status page, report problems (with photos, anonymously if you prefer), follow incidents, confirm fixes, and use the mobile app. Start with What CondoPulse is.
For residents
How to read the status page, report problems (with photos, anonymously if you prefer), follow incidents, confirm fixes, and use the mobile app. Start with What CondoPulse is.
For boards & managers
Setting up towers, units, and assets; roles; maintenance windows; SLA escalation; the weekly digest; triage and email-in; webhooks; exports and the audit log; the lobby kiosk; QR stickers. Start with Initial setup.
API reference
Every JSON endpoint: authentication (session cookie, bearer keys, cron secrets), status and uptime payloads, incident lifecycle calls, admin CRUD, and outgoing webhook signature verification. Start with Authentication.
One shared record
Incidents move through open → acknowledged → in_progress → resolved
→ verified. Uptime is computed from that record - 90-day slat bars
per asset, with planned maintenance excluded. Everyone sees the same
numbers.